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Frequently Asked Questions

Answers to the most frequently asked questions.

Account & Subscriptions

The iOS/iPadOS/macOS app offers a free 7-day trial on the Apple App Store.

To apply a coupon code during checkout, follow these steps:

  • 2. Select the (yearly) subscription plan
    Select yearly subscription plan
  • 3. During the Stripe checkout process, insert your coupon
    Insert coupon during checkout
  • 4. Enter your coupon code in the designated field
  • 5. The discount will be automatically applied to your subscription
  • 6. Sign into your account within the app
    Sign into your account within the app

Please note that Stripe will process your subscription with $0 charges for the number of billing cycles covered by your promotional code. For example, if you have a 3-year promotional code, you will have 3 billing cycles with $0 charges before regular pricing resumes.

If you cancel your subscription before the end of the last promotional billing cycle, the subscription will end early after the current billing cycle completes. For instance, if you cancel during the first year of a 3-year promotional offer, your subscription will end after the first year and will not continue for the entire promotional period.

No – you can synchronize your Apple App Store subscription in Settings. For security reasons, a re‑synchronization is required every 30 days to keep web access active.

Look for the sign-in option in the subscription dialogue when you first open the app, or go to Settings and find the account/subscription section to sign in with your web account.

In‑app purchases (iOS/macOS) are managed by the Apple App Store, including refunds per store policy. Web subscriptions can be canceled via the web billing portal (Stripe).

Platforms & Compatibility

iPhone, iPad, Mac, and a cross‑browser Web App (Chrome, Safari, Firefox, Edge). Works with Apple Calendar, Google Calendar, and Microsoft Outlook.

No. Bring your own provider (Apple, Google, Outlook). The app works on top of your existing calendars.

No, you don't need the app to view shared calendar events. While the app provides the best experience, you can view and download calendar events directly from any web browser.

We support the standard iCalendar (.ics) format, which is compatible with most calendar applications including Apple Calendar, Google Calendar, Microsoft Outlook, and others.

The Smart Calendars AI app requires an internet connection for creating and processing calendar events.

No, Apple Intelligence and Siri are not required to use the Smart Calendars AI.

Smart Calendars AI

Yes – you can dictate or paste several requests in one prompt (e.g., "Yoga Tue 7pm and Thu 7pm for 4 weeks; team standup Mon/Wed 9:30 for two weeks"). The AI creates separate events or reminders for you.

Yes. Turn any text or photo (like a shopping list) into checkable reminders with custom alerts.

To access the Action and Share Extension from apps like Photo, Mail, or Safari, follow these steps:

  1. Open the app (Photo, Mail, or Safari) and navigate to the content you want to share or act upon.
  2. Tap the "Share" button, which usually looks like a square with an arrow pointing upwards.
  3. In the share sheet that appears, scroll through the list of available actions and extensions.
  4. Look for the "SmartCalendar" extension in the list. If you don't see it, you may need to enable it by tapping "More" and toggling it on.
  5. Once enabled, tap the "SmartCalendar" extension to perform the desired action.

Additionally, you can add Smart Calendars widgets to your lockscreen and Control Center for quick access to calendar functionality without opening the app.

Smart Calendars AI offers various widget options for both your lock screen and home screen:

Lock Screen Widgets

You can add two different types of calendar widgets to your iPhone's lock screen:

  • Overview Widget: Shows the current date, weather conditions, and your upcoming events at a glance
  • Shortcut Widget: Provides quick access to calendar actions

To add these widgets to your lock screen:

  1. Long press on your lock screen
  2. Tap "Customize"
  3. Select the widget area
  4. Find and add "Smart Calendars AI"
  5. Choose your preferred widget type

Home Screen Widgets

We offer several widget sizes for your home screen:

  • Small Widget: Shows events for 1 day
  • Medium Widget: Displays a 3-day overview
  • Large Agenda Widget: Presents a 6-day agenda view

Control Center Widget

You can also add Smart Calendars AI to your Control Center for quick access to calendar functionality.

Weather Integration

You can enable weather data display in your widgets through the app Settings. This will show weather forecasts alongside your calendar events, helping you better plan your activities.

No – the AI only makes action suggestions for you. The user is always required to confirm any action. That is how you stay in total control.

Privacy, Data & Permissions

We take security seriously. Calendar links and QR-codes are transmitted over secure HTTPS connections. However, anyone with the link can access the calendar event, so be careful when sharing sensitive information.

We practice temporary, purpose‑bound processing. Content you send is processed only to fulfill your request, then discarded. Entire calendars are never synced to our servers. Your AI assistant neither keeps a history nor have a memory of your previous conversations. We do not train models on your personal content.

For more information, please see our Privacy Policy.

We use a small set of processors to run the service, including OpenAI (AI processing), Stripe (web payments), Apple (in‑app purchases), hosting/email providers, and Matomo (self‑hosted analytics). Partners cannot use your data for their own purposes. See Privacy Policy for details.

To provide you with the best experience, we ask for access to the following (optional) permissions:

Calendar: We need this to create and save events to your calendar. Without this permission, you won't be able to add events automatically.

Location (optional): This helps us accurately add event locations. Location data is only used for event creation.

Camera (optional): This allows you to scan event details directly from physical invitations, posters, or screens. The camera is only used when you choose to scan.

Notifications (optional): This allows us to remind you about upcoming events and important calendar updates. You can customize notification preferences in the app settings.

Microphone (optional): This enables voice input for quick event creation. The microphone is only accessed when you actively use voice recording.

You can change these permissions later in your device settings

Troubleshooting

For optimal results, limit events to 5-10 and provide detailed, specific descriptions. The more context you give our AI, the better it can understand your intent and schedule your events accurately.

Use the preview to edit; add a quick follow‑up in the app (voice or typed) like "make it 10:30" or "add 15‑minute reminder." When using the extension, optionally select the most relevant block on the page before processing.

Support

For any questions regarding Smart Calendars AI, please reach out to us:

support@smartcalendars.ai